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Terms and Conditions

WELCOME TO designcasa.com.au

Please take a few minutes to review these Terms and Conditions.

Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.
If you have any questions please send us an email (info@designcasa.com.au).

YOUR RESPOSIBILITY AND RESTRICTIONS
If you are under the age of 18 you must not use this site without the consent of your parent or guardian who must read and agree to the designcasa.com.au Terms and Conditions. The use of this site and is under your responsibility. If we are suspicious about your engagement in prohibited or disrespectful we reserve the right to deny you access to this site on a temporary or permanent basis at any time without any notice.
designcasa.com.au is not responsible for other website which you may access through this site.

PRODUCT INFORMATION
The products are shown on the website accurately and correspond to the characteristics they effectively possess. Designcasa.com.au cannot guarantee the exact correspondence to reality of the images and colours as they may appear on the client’s monitor.

DISCLAIMER
designcasa.com.au is not liable to you or any other for any loss in connection with the use of this site or a linked web site. Any reference to products or services on this Web site is for information purposes only and does not constitute an endorsement or a recommendation of those products or services by designcasa.com.au. Subject to any non-excludable provisions in the Trade Practices Act, 1974 (Australia), designcasa.com.au expressly disclaims any implied or express warranties or conditions of any kind, including warranties of merchantable quality, fitness for a particular purpose, or non-infringement of intellectual property rights relating to information or materials accessible from or on this site. We don’t take charge for any damages whatsoever including indirect, consequential or incidental damages.

RETURNS AND EXCHANGES POLICY

At Designcasa we want you to be happy with your purchase.
If, for any reason,  you are unhappy with an item, including change of mind,  you can return it for an exchange, store credit or refund, which will be issued in the same form as the original payment, within 14 days of purchase.
The item you return must be in “as new” condition, unused, pristine, unmarked, with all the original packaging and saleable.
You will be responsible for any shipping charges in case of a change of mind exchanges or returns. In order to receive a credit you must provide proof of purchase (in the form of a receipt or credit card statement).
We can’t guarantee to be able to return or exchange items marked as on “special” or “sales” products.
In case of receiving a faulty item please contact us immediately to discuss about repairing or replacing it by sending us an email  to the following address info@designcasa.com.au.
We will contact you and send the returns form and all the instructions related. Designcasa will organise repair of the fault. If repair is not possible, we will send a replacement wherever is possible. If the replacement product is not longer available we will provide a refund, a voucher for the same amount of the faulty product or a similar product.
The item can be returned to the following address: Designcasa 40-76 William St Leichhardt 2040 NSW – Australia

SHIPPING AND DELIVERY
At Designcasa we know how excited you are in receiving your purchase as soon as possible and we do our best to send your orders as soon as we can.
All orders are shipped through Australian Post, Couriers Please, TNT or Neway couriers.
Deliveries are made Monday through Friday and we estimate the following delivery times:
Standard delivery: up to 3-5 business days depending on your parcel destination (8-12 business days for remote areas and Western Australia)
All parcels need to be signed for on delivery, so we recommend to use a business address whenever is possible especially
if there will not be someone home during business hours. If your parcel cannot be delivered you will receive a notification card and you will need to make alternative arrangements for collection with the courier. If not collected, it may be returned to us and any re-delivery charges will be charged to the customer.
All items will be sent in one shipment as soon as all products are available. If you would like a multiple shipments please contact designcasa.com.au because an extra charge may be occur.

ITEMS AVAILABILITY
We check stock availability every day and we try to keep the stock always up to date. On rare occasion though the item you have selected may have sold out between updates of stock availability on the website. If this happens we will contact you immediately on the email address or telephone numbers provided with your order.

DELAYS
If your credit card was declined or if your address requires verification due to insufficient information a delay may occur.
Non-metropolitan or remote areas may require additional days delivery time.
In case we cannot contact you via phone or email to discuss any problems

PRIVACY
We inform you that, while certain data are necessary to permit performance of the services requested, others are optional. The data collected through cookies are not linked to the user other than to facilitate access to the website and the management of orders, as well as for statistical purposes in anonymous form. All use made by Designcasa.com.au is the sphere of this website is made using both hard copy and electronic instruments, in respect of the current laws on security. Designcasa.com.au applies suitable and preventive measure of security to safeguard the confidentiality and integrity of the data, permitting access to them exclusively by expressly authorized persons and maintaining strict control of their actions. In no case, your data will be communicated or published, unless this is indispensable for the intrinsic nature of the service requested. designcasa.com.au will not disclose any information about any individual without the individual’s consent, except to comply with applicable law or valid legal process. There may be cases in which some of your personal information may be used by designcasa.com.au to target e-commerce promotions and marketing activities.

CREDIT CARD TRANSACTIONS
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed; and(c) any such information and data may be viewed or tampered with in transit by a third party. By using this website you are agreeing to the terms of designcasa.com.au.

COPYRIGHT
This website is owned by designcasa.com.au and subject to copyright. The information on this site is protected under Australian copyright laws. Subject to provisions of the Copyright Act 1968 (Australia), you must not copy, adapt, reproduce, broadcast, store, transmit, distribute, print, publish or create derivative works from any information or material on this site or form this site without our prior written consent.
The information, images and all the content appearing on this site are under copyright protection.

GOVERNING LAW
These terms and Conditions are governed by the laws in force in New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and any courts, which may hear appeals from those courts.

THESE TERMS AND CONDITIONS MAY CHANGE
Designcasa reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.
This Website is owned and operated by DesignCasa PTY LTD (ABN 71 606 799 526), trading as designcasa.com.au.

© 2016 designcasa.com.au All Rights Reserved. Not to be reproduced in any form or manner.