Welcome to Designcasa.com.au

Please take a few minutes to review these Terms and Conditions.

Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.
If you have any questions please send us an email (info@designcasa.com.au).

If you are under the age of 18 you must not use this site without the consent of your parent or guardian who must read and agree to the designcasa.com.au Terms and Conditions. The use of this site and is under your responsibility. If we are suspicious about your engagement in prohibited or disrespectful we reserve the right to deny you access to this site on a temporary or permanent basis at any time without any notice.
designcasa.com.au is not responsible for other website which you may access through this site.

The products are shown on the website accurately and correspond to the characteristics they effectively possess. Designcasa.com.au cannot guarantee the exact correspondence to reality of the images and colours as they may appear on the client’s monitor.

designcasa.com.au is not liable to you or any other for any loss in connection with the use of this site or a linked web site. Any reference to products or services on this Web site is for information purposes only and does not constitute an endorsement or a recommendation of those products or services by designcasa.com.au. Subject to any non-excludable provisions in the Trade Practices Act, 1974 (Australia), designcasa.com.au expressly disclaims any implied or express warranties or conditions of any kind, including warranties of merchantable quality, fitness for a particular purpose, or non-infringement of intellectual property rights relating to information or materials accessible from or on this site. We don’t take charge for any damages whatsoever including indirect, consequential or incidental damages.

If your credit card was declined or if your address requires verification due to insufficient information a delay may occur.
Non-metropolitan or remote areas may require additional days delivery time.

Online purchases with Designcasa are processed using the secure services of Paypal and eWAY . For information regarding Paypal’s privacy policies please visit Paypal. For information regarding eWAY’s privacy policies please visit eWAY.

This website is owned by designcasa.com.au and subject to copyright. The information on this site is protected under Australian copyright laws. Subject to provisions of the Copyright Act 1968 (Australia), you must not copy, adapt, reproduce, broadcast, store, transmit, distribute, print, publish or create derivative works from any information or material on this site or form this site without our prior written consent.
The information, images and all the content appearing on this site are under copyright protection.

These terms and Conditions are governed by the laws in force in New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and any courts, which may hear appeals from those courts.

Designcasa reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.
This Website is owned and operated by DesignCasa PTY LTD (ABN 71 606 799 526), trading as designcasa.com.au.

© 2019 designcasa.com.au All Rights Reserved. Not to be reproduced in any form or manner.

Thanks for shopping with Designcasa. If you are not entirely satisfied with your purchase, we’re here to help.
 For returns, the item does need to be returned to us in its original condition within 10 days of receiving it and a credit note will be issued. There is an exception for international orders and pre-orders, so please see below for details against each of these.
We only offer refunds for faulty goods. Please take some time to read on for full details.

We ask that you choose carefully and, as much as we like to be flexible, we do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty. You have 10 days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging and have all tags attached. Designcasa reserves the right to deny a refund or credit if the item is not returned in the specified condition.
Your item needs to have the receipt or proof of purchase. Original shipping and freight charges are non-refundable for change of mind. Please take special care with packaging an item to return it to us to ensure it is returned in its original condition.

Please pack well your item/s to avoid any potential damage while in transit and send it to the following address:

Suite 5.02
75 Mary Street

We offer a flexible returns policy to make your online shopping experience even easier. We do monitor the number of returns made by customers, and continued returns will be flagged and managed at our discretion.

Unfortunately, we are unable to honour change of mind returns for international orders.

Refunds are only offered for faulty goods that do not match the description or do not perform to their function. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

It is the buyers’ responsibility to inspect the goods within 48 hours of delivery. We must be notified in writing of any damages upon receipt of goods, including proof of damages during this period.

Based on the nature of our business, there are times where items will be pre-ordered. We require a 40% deposit for all pre-orders. This deposit is non-refundable. If you do change your mind before your item arrives, we need you to do this within 10 days. A credit note will then apply.

You will be responsible for paying for your own shipping costs for returning your item. When sending returned items to Designcasa we recommend that you use registered post or courier as we do not take responsibility for the loss of items being returned and this may result in us being unable to process your refund or exchange. Shipping and handling costs are non-refundable. Packages that arrive COD may be denied, or the COD amount deducted from your return.

Very occasionally we may extend a promotion or sale to our customers. Sale prices are strictly applicable to new orders & new invoices only, between the advertised sale dates. Sales will always exclude existing pre-orders, lay-by orders and previous purchases.

Online purchases with Designcasa are processed using the secure services of Paypal and eWAY . For information regarding Paypal’s privacy policies please visit Paypal. For information regarding eWAY’s privacy policies please visit eWAY.

All information provided to Designcasa in the course of conducting our business is regarded as strictly confidential and is managed in accordance with Australian law. In the course of making purchases online, you will be asked to provide certain personal information such as your name, address, telephone number, email address, and credit card number. This information is stored internally by Designcasa in secure information systems.

Designcasa employs appropriate technical and managerial practices to ensure the security of all information and to prevent unauthorized access or disclosure of all personally identifiable information. Designcasa will not sell, rent or disclose the information provided by you unless required to by law. We may however provide certain necessary information to third party service providers or contractors who assist Designcasa to provide you with particular services.

We also use cookies which are small packets of information stored on your computer. Cookies do not contain any information that can be used to personally identify you such as your name, or any kind of financial information. Cookies contain information about the way in which you use our website and as such are a valuable tool for us in learning how to better provide our services to you and improve your experience of our website. If you do not want cookies on your system you must disable them in the preferences section of your browser.

With your purchase you consent to Designcasa sending advance notice of sales, new stock shipments and other events to the email address you provide. The email address you provide will be for the internal use of Designcasa only. We will not sell or rent your email address to any third parties. To unsubscribe from the Designcasa email list please contact us at info@designcasa.com.au.

Designcasa reserves the right to update its privacy and information security policy as necessary in response to any changes in business practices or any other as yet unforeseen circumstances. Any changes made will be posted on this section of our website.

If you have any questions in relation to any part of this policy or our terms and conditions please contact us at info@designcasa.com.au